Shipping policy
Overview
This shipping policy applies to all wholesale orders placed through our store. Our logistics are structured around case-based distribution to ensure efficient handling, reduced freight costs, and reliable delivery timelines.
Minimum Order Quantities (MOQ)
BC Lower Mainland – Prepaid Freight
We offer prepaid shipping for qualifying wholesale orders within the BC Lower Mainland.
- Minimum Order: 6 cases
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Service Area Includes:
- Vancouver
- Surrey
- Burnaby
- Richmond
- Coquitlam
- Langley
- North Vancouver
- West Vancouver
- White Rock
- New Westminster
- Port Moody
- Port Coquitlam
- Maple Ridge
- Pitt Meadows
- Delta
Orders meeting the minimum will be shipped via our contracted courier network at no additional freight cost.
All Other Regions (British Columbia & Canada)
For all other shipping destinations within Canada:
- Minimum Order: 10 cases
- Coverage: All provinces and territories within Canada
Orders that meet this threshold qualify for prepaid freight, arranged through our logistics partners.
Orders Below Minimum Quantities
Orders that do not meet the required case minimums will be handled as follows:
- Freight charges will be calculated and added to the order
- Shipments will be fulfilled via Canada Post
- Shipping labels will be generated through Shopify and applied by our team
- Orders will be deposited at the nearest Canada Post facility for delivery
We strongly recommend consolidating orders to meet MOQ thresholds and avoid additional freight costs.
Order Processing & Fulfillment
- Standard processing time: 1–3 business days
- Orders are shipped once payment is confirmed
- High-volume orders may require additional handling time
- Tracking details will be provided upon shipment
Delivery & Logistics
- All shipments are FOB shipping point unless otherwise agreed in writing
- Risk transfers to the buyer once the order has been handed to the carrier
- Delivery timelines vary by region and carrier performance
Shipping Limitations
- Shipping is available within Canada only
- We do not currently offer international shipping
- Remote or rural locations may be subject to extended delivery times or additional surcharges
Custom Freight & Large Orders
For pallet orders, distributor pricing, or custom freight arrangements:
- Please contact us prior to ordering
- We can provide freight quotes and tailored logistics solutions based on volume and destination
Contact
For wholesale inquiries, logistics coordination, or special shipping requests, please contact our team before placing your order.